Privacy Policy

Privacy Policy – Os Tibetanos

Last updated: 2025

Your privacy matters. This Policy explains how we collect, use and protect personal data when you use the “Os Tibetanos” mobile app and the related website.

1. Data Controller

Os Tibetanos – Zamkar Lda (VAT 515 881 147)

Rua do Salitre 117, 1250-198 Lisbon – Portugal

Email: geral@ostibetanos.com – Tel.: +351 213 142 038

2. Data We Collect

  • Name, phone and email
  • Reservation date/time and party size
  • Notes/preferences and reservation history
  • Loyalty and voucher usage data

We do not collect or store payment card data.

3. Purposes

  • Manage reservations and confirmations
  • Manage loyalty and validate vouchers
  • Handle Store pickup requests
  • Improve our services

4. Legal Basis

Performance of the requested service, consent and legitimate interests (restaurant operations).

5. Sharing

We do not sell data. We may share with technical providers (hosting/email) under contractual safeguards.

6. Retention

Data are kept only as long as necessary for the stated purposes and legal obligations.

7. Rights

Users can exercise rights of access, rectification, deletion, portability, restriction and objection via geral@ostibetanos.com.

8. Security

We apply appropriate technical and organisational measures.

9. Children

The app is not intended for users under 16.

10. Updates

We may update this Policy; the current version will be published here.

© Os Tibetanos — Zamkar Lda

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